1. Data protection declaration
  2. Name of the person responsible
  3. Name and address of the data protection officer
  4. Collection and use of data
  5. Use of cookies
  6. Use of a contact option
  7. Other links to external providers
  8. Earmarking of your data
  9. Plugin and tools
  10. Data protection information - Our handling of your data and your rights Information in accordance with Art. 13, 14 and 21 General Data Protection Regulation - GDPR

1. declaration on data protection

Personal data that you provide to us when visiting this website will be processed in accordance with the provisions of the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and other legal provisions that apply to electronic commerce.

2. name of the person responsible

Europäisch-Iranische Handelsbank AG
Depenau 2
20095 Hamburg
Phone: +49 (0) 40 32109-0
Fax: +49 (0) 40 32109-890

3. name and address of the data protection officer

The data protection officer of the controller is

Ulf Mulka

BankenService.Berlin GmbH

Schwarzschildstr. 94
14480 Potsdam

Phone: 030 44 05 85 03


Any data subject can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.

4. collection and use of data

Every time you visit our website and every time you call up a file, data about this process is logged. 

These are:

    • Your IP address,

    • the website you came from,

    • the pages you click on, and

    • the date and duration of the visit.

We analyse this information for statistical purposes and to improve your website without creating personal user profiles. It is also not passed on to third parties.

5. use of cookies

We use so-called cookies on our website. These are small text files that your Internet browser stores on your computer. These are used to recognise multiple use of our website by the same user / internet connection owner. They are used to optimise our website and our offers. These are usually so-called session cookies, which are deleted again at the end of your visit. 

In some cases, cookies provide information to recognise you automatically. This recognition is made possible by the IP address stored in the cookies. 

You can prevent the installation of cookies by setting your browser accordingly, but in this case you may not be able to use all the functions of our website to their full extent.

6. use of a contact option

On our website, you have the option of contacting us by e-mail or via a contact form. In this case, the information you provide will be stored for the purpose of processing the contact. It will not be passed on to third parties. The data collected in this way will also not be compared with data that may be collected by other services on our site.

7. other links to external providers

Insofar as there are links to websites of other providers, this data protection declaration does not apply to their content. The data that the operators of these sites may collect is beyond our knowledge and sphere of influence. Information can be found in the data protection notice of the respective site.

8. purpose limitation of your data

Your personal data will only be used for the purpose for which you have provided it to us or for the use and disclosure of which you have given your consent. Data will only be collected from or transferred to state institutions and authorities within the framework of mandatory national legislation. Our employees are obliged to maintain confidentiality and data secrecy.

9. plugins and tools

We use a solution from etracker GmbH (Erste Brunnenstraße 1, 20459 Hamburg, Germany) on our website, Data is collected and stored for marketing and optimisation purposes. This data can be used to create user profiles under a pseudonym using cookies. We will not use the data processed via etracker to identify you personally without your separate consent. We will also not combine this data with other personal data collected about you in order to identify you. You can object to the processing of the aforementioned data at any time with effect for the future. 

Further information can be found in etracker's data protection information

Data protection information - Our handling of your data and your rights Information in accordance with Art. 13, 14 and 21 General Data Protection Regulation - GDPR

In addition to the website, we also process personal data as part of our business relationship. Information on this data processing and your data protection claims and rights, some of which also relate to data processing on our website, can be found in our Data protection information.

There you will find information on the following topics:

    1. Who is responsible for data processing and who can I contact?
    2. What sources and data do we use?
    3. What do we process your data for and on what legal basis?
    4. Who receives my data?
    5. How long will my data be stored?
    6. Is data transferred to a third country or an international organisation?
    7. What data protection rights do I have?
    8. Do I have an obligation to provide data?
    9. To what extent is there automated decision-making in individual cases?
    10. To what extent will my data be used for profiling (scoring)?


Please select your preferred date

Welcome to our convenient appointment booking system! Here you can book your next appointment quickly and easily. No waiting on the phone or on hold - our online form puts you in control of your appointments.


Your advantages:

  • Time saving: Book your appointment in just a few minutes, whenever it suits you.
  • Flexibility: Select the best time available for you.
  • Clarity: See all available dates at a glance.
  • No stress: Avoid telephone queues and annoying back-and-forth.

Use our convenient booking form to plan your next appointment. We look forward to welcoming you soon!"